Douglas Pharmaceuticals saves $600k +, increases engagement and wins awards
$600K+ savings made in first major project using Chameleon Creator
L&D a profit centre for the first time in the company's history
294% increase in NPS score after adopting Chameleon Creator
Award-winning Learning Team, adds value to the organisation with the help of Chameleon Creator
organisation into a digital learning landscape. After the first COVID-19 lockdown in New Zealand, it was clear they had to create a better blend with digital solutions.
With the agreement to shift to 'digital first' as a learning solution, the Learning Team couldn’t keep up with demand and translate the requests they’d receive into learning content fast enough.
Using the in-house Learning Specialists as learning designers meant their focus was taken from delivery, creating a cycle where either digital content was getting built, or people were receiving learning - but not both.
Additionally, with such a high level of technical expertise needed for the content, leveraging subject matter experts (SMEs) to support the creation of digital learning solutions meant that an unsustainable model was in place. It was expensive, slow, and lacking impact.
The decision was made to democratise learning. So, a rapid design tool was needed to enable their SMEs to create engaging and impactful learning quickly and easily.
After receiving a demo of Chameleon Creator, the Learning Team at Douglas quickly learnt tips and tricks for getting the most out of the authoring tool. After just one session they knew how to adapt the design and change colour schemes to be on brand, were introduced to other tools and websites to use for quick animations, imagery and graphics, and had a few module examples to get them started.
From that first day, they were developing modules faster and saw instant value out of Chameleon Creator. Within days of trialling the tool the team were hooked and started the process to purchase a licence.
Savings, earnings and awards
Their NPS internal satisfaction score went from 3.2 to 9.4 – a massive jump of almost 300%. The Learning Team also won two internal performance awards reflecting the value they’ve added to the organisation since revolutionising their learning with the help of Chameleon Creator.